Straightforward.
No surprises.

If you have existing content that needs modernizing, that's a Transformation. Starting from nothing, that's a Build. Just need one focused piece, Microlearning. And if you're rethinking learning across an entire function, that's a Full Program conversation, which begins with a paid discovery. Still unsure? The estimator above will point you in the right direction, or just ask us.

Everything needed to ship: discovery, storyboarding, design, development, QA, and delivery. We scope it clearly before we start, so there's no scope creep and no surprises.

A standard 30-minute eLearning module typically takes 3 to 4 weeks. With our AI-native workflow, we can move faster for straightforward content. If you're on a tight deadline, ask about our accelerated timeline.

Less than you'd think. Typically a kickoff conversation, access to your source content or SMEs, and feedback at review checkpoints. We're used to working with busy teams and async reviews, and we'll tell you exactly what we need and when in the project plan.

You do. Once a project is delivered and paid for, all final deliverables, source files, and content are yours. We retain the right to reference the work in our portfolio unless you'd prefer otherwise, which we're happy to discuss.

Yes. We deliver SCORM, xAPI, and MP4 output that works with most modern LMS platforms. If you're not sure about compatibility, we'll check before we start.

Yes. We design with accessibility in mind and can build to WCAG 2.1 or Section 508 standards when required. Tell us your compliance needs during scoping and we'll bake them in from the storyboard onward, not bolt them on at the end.

Always. GenAI accelerates the work, but every course is shaped, reviewed, and refined by an experienced instructional designer before it reaches your learners. You're not getting AI slop with a logo on it. You're getting human-led design with AI doing the heavy lifting underneath.

No. Your content stays yours. We use enterprise AI tools with data protections in place, and your materials are never used to train public models. We're happy to sign an NDA before you share anything, and we'll walk your team through our AI toolchain if they want the details.

Most engagements are split into milestones, with a deposit upfront and the balance tied to delivery checkpoints. We invoice in USD and accept bank transfer and major credit cards. For larger engagements, we can structure flexible payment terms. Nonprofits and educational institutions, reach out, we work with mission-aligned organizations on flexible terms. Everything is laid out in the proposal before you sign anything.

It happens, and we plan for it. Small adjustments fit within the original scope. Bigger pivots get a clear conversation about what's changing, what it means for timeline, and what it means for cost. If you need to pause entirely, we'd rather work with you than around you. Either way, you'll never be surprised by an invoice or a missed deadline.

Yes. We're set up to work globally and have experience supporting clients across North America, Europe, and Asia. We'll align on time zones, communication tools, and currency before we start so the engagement runs smoothly from day one.